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Managing Extra Packages

Overview​

The Extra Packages management screen in MonoChat allows businesses to purchase bulk messaging packages. These packages, referred to as "Extra Packages," offer a more cost-effective way to send messages compared to the unit prices defined in the subscription plans. Businesses can manage and track their extra packages from this screen.

Accessing the Extra Packages Management​

  1. Navigate to the Billing section from the main menu.
  2. Click on the Current Extra Plan tab.
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Managing Your Extra Packages​

Viewing Available Packages​

The Current Extra Plan tab displays the available bulk messaging packages for your business. If no packages have been purchased yet, the screen will show "Not Found!".

Purchasing Extra Packages​

To purchase a new extra package:

  1. Click on the Create button on the right-hand side.
  2. A list of available extra packages will be displayed.
  3. Select the desired package from the list.
  4. Follow the on-screen instructions to complete the purchase.

Tracking Usage​

Once you have purchased extra packages, you can track their usage:

  1. The Current Extra Plan tab will show all the active extra packages.
  2. Each entry provides details about the package, such as the number of messages included and the remaining balance.
  3. You can also view the purchase date and the expiry date of each package.

Benefits of Extra Packages​

  • Cost Efficiency: By purchasing messages in bulk, businesses can reduce the cost per message, making large-scale messaging campaigns more affordable.
  • Flexibility: Businesses can choose from various packages based on their messaging needs.
  • Transparency: Keep track of all purchased packages and their usage, ensuring complete control over your messaging budget.

Summary​

The Extra Packages management feature in MonoChat provides businesses with a cost-effective solution for bulk messaging. By offering bulk messaging packages, businesses can manage their messaging costs more efficiently and scale their communication efforts as needed.

For any assistance with managing your extra packages, please refer to the help section or contact our support team.