Overview
MonoChat offers a versatile subscription-based pricing model tailored to the needs of various businesses. The pricing structure includes a plan based on the size of your team and the number of channels you wish to connect. Additionally, MonoChat provides messaging packages at discounted rates, helping businesses manage their messaging expenses more efficiently. This flexible approach allows companies to choose a plan that fits their unique requirements.
Every business on MonoChat has an account balance that serves as the primary payment method for all charges, including fees for MonoChat's services and those from external providers like Meta. This unified billing system simplifies the payment process, ensuring all expenses are managed in one place. The account balance covers everything from subscription fees to additional costs for extra services, providing a seamless and straightforward financial experience.
MonoChat also offers various support options tailored to meet different business needs. Depending on the level of support required, companies can select from multiple tiers, each offering a range of services. These may include basic assistance for day-to-day issues, priority support for more urgent matters, and dedicated account management for a more personalized experience. Extended support hours are also available, ensuring businesses receive the help they need when they need it. For more detailed information about our plans and pricing or any questions, please feel free to contact us. Our team is always ready to assist you in finding the best solution for your business.