📄️ Chat Screen
The Chat Screen is where you manage and respond to all conversations across your connected channels. It brings every message into one organized interface, making it easy to stay on top of interactions, collaborate with your team, and take action quickly.
📄️ Channels
The Channels feature allows businesses to connect and manage various messaging platforms such as WhatsApp Business API, Facebook Messenger, Instagram, TikTok, Telegram Bot, and WebChat. Businesses can add multiple instances of the same type of channel, enabling them to send and receive messages through these platforms seamlessly.