📄️ Chat Screen
Inbox Module
📄️ Channels
The Channels feature allows businesses to connect and manage various messaging platforms such as WhatsApp Business API, Facebook Messenger, Instagram, Telegram Bot, and WebChat. Businesses can add multiple instances of the same type of channel, enabling them to send and receive messages through these platforms seamlessly.
📄️ Short Messages
The Short Messages feature allows users to send pre-defined messages quickly without having to type them out each time. This is especially useful for common responses, saving time and ensuring consistency in communication.
📄️ Termination Messages
The Termination Messages feature allows users to define messages that indicate how a chat session was ended. These messages are not sent to the customer but are recorded internally for tracking purposes.
📄️ Others
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