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Dashboard

The MonoChat dashboard provides a centralized view of your messaging activities, and overall performance. This guide will help you navigate and utilize the Dashboard to its fullest potential.

Dashboard Overview

Once you have completed the steps to set up and entered your workplace, the first page you will come across will be the dashboard. The dashboard is your overview of the workspace. You can always come back to this page using the Houses icon in the navigation bar.

Sessions

The session section provides a comprehensive, real-time overview of all your session statuses, including those that are opened, assigned, and closed, as well as the total number of sessions, allowing you to easily track and manage your ongoing activities.

Users

The Users section allows you to monitor all your teammates and their current statuses, providing a clear view of who is available. You can use the filtering feature to distinguish between active and away users.

Channels

The Channels section provides an overview of all communication channels, allowing you to track their status and performance. You can filter channels by their activity status.

MonoStore

The MonoStore section provides access to the MonoStore page, where you can add custom apps to enhance your MonoChat experience with new features and functionality. Custom apps can add a wide range of features to enhance your MonoChat experience, offering diverse functionalities to suit your needs.

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Check out MonoStore to find more features to fit your business needs and preferences.

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Managing Tenants

Users can view the list of tenants they are authorized to access. They can also create new tenants if they have the necessary permissions.

General Profile Settings

This comprehensive User Profile Settings section ensures that users have full control over their account and notification settings, enhancing their overall experience with MonoChat.

Widget Customization

You can customize your MonoChat dashboard by managing default widgets to better fit your needs. Start by using the Edit switch at the top right to add or delete widgets, including only the ones most relevant to you.


Next, you can rearrange these widgets to create a layout that best suits your workflow.


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Be sure to save any changes you make to your dashboard, as unsaved modifications will be lost when the page is refreshed.

Some custom apps include additional widgets that can further enhance your dashboard. By integrating these apps, you can expand your widget options and add more functionality and personalization to your MonoChat experience.