MonoStore apps
MonoStore apps add ready-made assistants, tools and integrations to your MonoChat workspace. Each app below has its own page with setup steps, features and answers to common questions.
AI assistants
Assistants that learn your business from your website and answer customers on every connected channel.
MonoChat Start
Point it at your website and get an AI assistant that answers your customers on WhatsApp, Instagram, Telegram or your website chat.
CompanyAI
Build an AI assistant from your website: it learns your products, policies and FAQs and answers customers on WhatsApp and every channel.
Sector assistants
Front desks built for one kind of business: they book, remind and follow up in the conversation, and come with their own screens and reports.
Salon Assistant
An AI front desk for salons that books appointments on WhatsApp and Instagram, sends reminders and brings clients back.
Studio Assistant
An AI front desk for fitness, pilates and yoga studios that books classes and free trials on WhatsApp and Instagram, runs the waitlist and turns trials into members.
Clinic Assistant
An AI patient coordinator for dental, aesthetic, hair transplant and eye clinics that answers in every language on WhatsApp and Instagram, sends your treatment cards, books or arranges call-backs, and follows up after treatment.
Rental Desk Assistant
An AI booking desk for car rental companies that quotes real prices for the dates asked on WhatsApp and Instagram, takes bookings, collects licence and ID photos, sends pick-up and return reminders and handles roadside problems.
Real Estate Assistant
An AI front desk for real estate agencies that sends matching listings as WhatsApp cards, books viewings with reminders, tracks where every lead comes from, runs project launch campaigns, and handles tenants’ rent, documents and repairs.
Garage Assistant
An AI front desk for car dealers and workshops that sends matching cars from your stock as WhatsApp cards, books test drives and service visits, takes part-exchange details, gets extra work approved with one tap, and sends a payment link when the car is ready.
Hotel & Travel Assistant
An AI front desk for hotels, resorts and travel agencies that quotes your real room rates and sends rooms as WhatsApp cards, books stays, tours, restaurant tables and airport transfers, sends deposit payment links, and takes guests’ requests during their stay.
School Assistant
An AI admissions office for language schools, course centres, schools and universities that recommends programs, books trial lessons and placement tests, takes applications and documents in the chat, and sends fee installment reminders with payment links.
Citizen Services Assistant
An AI service desk for municipalities and public institutions that takes citizen requests with photos and location, routes them to departments with a time to resolve, keeps citizens updated, books office appointments and runs events, announcements and surveys.
Donor Assistant
An AI donor desk for charities and foundations that shares your campaigns, takes donations in the chat with a code and the way to pay, sends receipts and field photos and video to donors, and registers volunteers.
Store Assistant
An AI store desk for shops and chains that shows products and stock per store, takes click & collect reservations, tracks orders, runs a loyalty club with points and coupons, and sends campaign messages.
Shop Assistant
An AI shop desk for online stores that shows products with a checkout link, tracks orders, recovers abandoned carts, handles return requests and sends campaign messages, connected to Shopify or your own platform.
Productivity & reports
Tools for your own flows, tasks for your team and reports on where conversations come from.
MonoChat Toolkit
Ready-made AI tools and flow nodes for your own flows: web search, opening hours, handover, webhooks, routing and more.
MonoChat Tasks
Turn conversations into tasks: assign them to your team, track their state, discuss them with comments and set reminders, right next to the chat.
Lead Ads Follow-up
Sends WhatsApp template messages to people who fill your Facebook and Instagram Lead Ads forms, after the delay you choose, from the channel and template you pick, and stops when someone on your team or the customer has already taken over.
ClickUp Lead Sync
Turns leads and orders from your MonoChat conversations into ClickUp tasks, and brings what your team changes in ClickUp back to MonoChat: a message to the customer, a note, a tag, an event for your flows, profile fields and comments.
Google Review Requests
Asks your customers for a Google review after their visit, on WhatsApp and your other channels, in their own language, with your review link for each branch. Your CRM, POS or a file sends the customers; MonoChat sends the request at the right time, fairly.
Ads Referral Report
See which ads and posts bring you messages: every chat started from a click-to-WhatsApp or Instagram ad, by ad, day and channel.
Developer APIs
Connect your own systems to MonoChat: send templates and open conversations from your CRM, ERP or e-commerce site.
WhatsApp Template API
Send approved WhatsApp templates from your own systems with one API call; the conversation then continues in MonoChat.
Session Link
Get a direct link to a customer’s conversation from your own systems; the customer and the conversation are created if they do not exist yet.
Installing an app
All apps are installed from MonoStore: go to Settings › MonoStore › Apps, open the app and click Install. See MonoStore for the store itself.
Every app also has an install link: https://app.monochat.ai/apps/<app id>. The Install button on each app page above uses it.
- If you are signed in, the link opens the app's install drawer in your workspace.
- If you do not have an account yet, you sign up first and the app is installed in your new workspace.
Apps that come with a bot flow (MonoChat Start, CompanyAI and the sector assistants) are installed switched off, so nothing reaches your customers before you have set them up. Finish the setup, then turn the assistant on with the power button on the app's screen (or, for CompanyAI, by activating its flow under Settings › Automation › Flows).
Authentication (API token)
API apps, such as WhatsApp Template API, Session Link, Message Bus and the Bulk Template Message API, authenticate requests with an API token sent in the header:
Authorization: Bearer <API_TOKEN>
Create and manage tokens under Profile › API Tokens. A token is shown only once, so copy it when you create it.
See API Tokens for how to create a token.
Tenant slug
Most API endpoints include your tenant slug, which identifies your MonoChat workspace. It is the part of your MonoChat address that comes after /tenants/.
For example, in https://app.monochat.ai/tenants/mybusiness the tenant slug is mybusiness.
How these work together
In API-based apps:
- the app provides the functionality (sending templates, opening conversations, webhooks),
- the API token authenticates your requests,
- the tenant slug routes the request to your workspace.
Each app's page shows exactly how they are used. Have both your API token and your tenant slug ready before you start with a developer app.